SugarCRM - Customer Relationship Management solutions are a technology which allow companies to interact with hundreds and thousands of clients in the same manner which we could fifty years ago. By that we refer tthe relationship the local grocer, or restaurateur had with his/her clients - a personal one tone relationship - where he/she remembers your name, your likes and dislikes and in the same analogy, when you'll need tbuy new groceries.

The process is designed thelp sales managers, anticipate and support the future needs of customers while allowing the organization tbuild a marketing strategy using up tdate information about their customers, sales channels and pipeline and current customer facing issues. Through its web based interface it allows geographically dispersed sales and marketing teams tmanage the customer experience and interaction by tracking contacts, accounts, sales opportunities, activities, notes, tasks and more.

SugarCRM Team Access

Newly Released SugarCRM 6.0 Community Edition (CE) evolves beyond a stand-alone contact management tool. Connect your entire team and provide shared access tcritical customer information.

Team members can access SugarCRM from any Internet-Connected computer, instantly connecting them tthe rest of your sales and marketing team.

SugarCRM Team Collaboration

SugarCRM is a great way for sales teams teasily collaborate and manage sales opportunities and customer relationships.

With an intuitive interface and complete set of functions, it allows for a shared view of Accounts, Contacts, Opportunities, Activities and Reporting Tools.

SugarCRM alsfeatures, meeting scheduler as well as call and email tracking.

SugarCRM Hosting

• Need a Hosted CRM application?
• Have a mobile sales force?
• Outsourcing your call center?
• Integrating Sales and Service Reps?

SugarCRM will Provide

• Real time access taccurate data
• Enable real time reporting process
• Manage teams and activities
• Accelerate sales initiatives
• Monitor sales cycle progression
• Measure call center performance

CRM for Sales Managers

• *Provide your sales team with one point of access tdata and tools
• *Dashboard view of your sales teams performance and pipeline
• *Manage sales cycles
• *Determine effectiveness of campaigns and lead sources
• *Gain valuable knowledge intcustomer behavior and buying patterns
• *Assign tasks, cases and opportunities tspecific team members

CRM Features for Sales Reps

• Profile your Accounts and Contacts
• Manage opportunities and sales stages
• Schedule Meetings and notes
• Track activites, cases, and files
• Track calls and emails
• View your performance

Features and Benefits

• Same Day Setup*
• Instant Connectivity
• Rapid deployment
• Shared Customer Management
• Real-Time access
• Increase Employee Productivity
• Increase customer satisfaction
• Opportunity Management
• Easily Manage and Track
• Evaluate and Improve strategies
• Increase pipeline velocity
• Increase revenue
• Gain real-time insight intsales performance.
• Reporting Tools
• Real-Time Dashboard view of your performance
• Data Imports**
• Import your existing customer database
• Import sales leads intSugarCRM
• Import from Act or Sales Force
• Import from spread sheets
• Free basic support, Web, email, phone
• Fraction of the cost of other CRM solutions.

*Same day setup applies taccount with less than 50 users
**Data imports are optional and may involve additional fees

High Quality SugarCRM Hosting

• Daily Backup of files and Database
• Fast servers - see server response in our live demo
• Excellent hosting and application support
• World class data center
• Redundant internet connections
• 99.9% server up time
• Servers optimized for SugarCRM hosting